Despite grim headlines about the economy,you don’t have to stay in a job you intensely hate. There’s a better opportunity waiting out there, and escaping from cubicle nation is easier than you think.
The sequential development of the subject matter in Crucial Conversations : Tools for talking When Stakes are High By Patterson & Grenny is brilliant. It moves you from understanding the supernal power of dialogue, to clarifying what you really want to have happen and focusing on what actually is happening, to creating conditions of safety, to using self-awareness and self-knowledge.
If by the time you have finished reading the first three chapters of ‘How to Win Friends and Influence People’ – if you aren’t then a little better equipped to meet life’s situations, then I shall consider this book to be a total failure so far as you are concerned. For “the great aim of education,” said Herbert Spencer, “is not knowledge but action.” And this is an action book.