Crucial Conversations: Tools for Talking When Stakes Are High By Kerry Patterson

FREEE Download 'Crucial Conversations : Tools for talking' By Patterson & Grenny

The sequential development of the subject matter in Crucial Conversations : Tools for talking When Stakes are High By Patterson & Grenny is brilliant. It moves you from understanding the supernal power of dialogue, to clarifying what you really want to have happen and focusing on what actually is happening, to creating conditions of safety, to using self-awareness and self-knowledge.

How to Win Friends and Influence People By Dale Carnegie

Download 'How to Win Friends and Influence People' By Dalw PDF Ebook

If by the time you have finished reading the first three chapters of ‘How to Win Friends and Influence People’ – if you aren’t then a little better equipped to meet life’s situations, then I shall consider this book to be a total failure so far as you are concerned. For “the great aim of education,” said Herbert Spencer, “is not knowledge but action.” And this is an action book.