Crucial Conversations: Tools for Talking When Stakes Are High By Kerry Patterson

Crucial Conversations: Tools for Talking When Stakes Are High By Kerry Patterson EbookImage : www.barnesandnoble.com

Crucial Conversations: Tools for Talking When Stakes Are High PDF Ebook :

Book Name : Crucial Conversations: Tools for Talking When Stakes Are High
Author : Kerry Patterson
Language : English
Genre : Philosophy, Self-help, Communication, Leadership, Psychology, Management, Relationships
Publication : McGraw-Hill Company
Pages : 176
Book Size : 1.4 Mb
Book Format : PDF
About The Book :

Crucial Conversations: Tools for Talking When Stakes Are High By Kerry Patterson is a breakthrough book. That is exactly how I saw it when I first read the manuscript. I so resonated with the importance, power, and timeliness of its message.

Crucial Conversations eBook is an apt response to the wisdom of the great historian Arnold Toynbee, who said that you can pretty well summarize all of history—not only of society, but of institutions and of people—in four words: Nothing fails like success. In other words, when a challenge in life is met by a response that is equal to it, you have success. But when the challenge moves to a higher level, the old, once successful response no longer works —it fails; thus, nothing fails like success.

If you want to become influential personality, Crucial Conversations: Tools for Talking When Stakes Are High is a must read.

Further Reading :

  1. How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships By Leil Lowndes
  2. What To Say When You Talk To Your Self: Powerful New Techniques By Shad Helmstetter
  3. How to Win Friends and Influence People By Dale Carnegie

Contents :

CH. 1: What’s a Crucial Conversation?
And Who Cares?
CH. 2: Mastering Crucial Conversations
The Power of Dialogue
CH. 3: Start with Heart
How to Stay Focused on What You Really Want
CH. 4: Learn to Look
How to Notice When Safety Is at Risk
CH. 5: Make It Safe
How to Make It Safe to Talk About Almost Anything
CH. 6: Master My Stories
How to Stay in Dialogue When You’re Angry, Scared, or Hurt
CH. 7: STATE My Path
How to Speak Persuasively, Not Abrasively
CH. 8: Explore Others’ Paths
How to Listen When Others Blow Up or Clam Up
CH. 9: Move to Action
How to Turn Crucial Conversations into Action and Results
CH. 10: Yeah, But
Advice for Tough Cases
CH. 11: Putting It All Together
Tools for Preparing and Learning
Afterword
What I’ve Learned About Crucial Conversations in the Past Ten Years

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